Privacy Policy
Introduction
At UnicDIY, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, book our services, or interact with us in-store or online.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, contact details (email, phone number), address, and date of birth.
- Payment Information: Credit/debit card details or payment transaction details.
- Account Information: Usernames, passwords, and preferences when you create an account on our website.
- Booking and Purchase Information: Details of services, classes, or products purchased or booked.
- Communications: Information you provide when you contact us via email, phone, or online chat.
- Website Usage Data: Information collected through cookies and similar technologies, such as IP addresses, browser type, and pages visited.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process bookings, purchases, and payments.
- To provide customer support and respond to inquiries.
- To improve our services, website, and customer experience.
- To send promotional emails, newsletters, and updates (you can opt out anytime).
- To comply with legal obligations and protect against fraud or misuse of our services.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following situations:
- With third-party service providers (e.g., payment processors, delivery partners) to facilitate transactions or services.
- If required by law, such as in response to a subpoena or legal process.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.
6. Your Rights
You have the following rights concerning your personal information:
- Access: Request access to your personal data.
- Correction: Update or correct inaccuracies in your information.
- Deletion: Request the deletion of your data, subject to legal or contractual obligations.
- Opt-out: Unsubscribe from marketing communications.
To exercise these rights, contact us at info@unicdiy.com.au.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected such information, we will delete it promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@unicdiy.com.au
